After opening for business in 2005, the four-star Safi Landmark Hotel & Suites in Kabul, Afghanistan, quickly rose to prominence.
The first contemporary shopping area in Kabul, Kabul City area, is connected to the Safi landmark hotel and suites and is well-known for its retail establishments.
In the center of Kabul City, the hotel is just 15 minutes from the international airport.
The hotel has 40 one-, two-, and three-bedroom suites in addition to 90 guest rooms with opulent furnishings.
Job Description:
- As soon as visitors arrive at the workplace, provide a warm greeting to them.
- Always have a cheerful attitude and keep the front desk and reception area tidy.
- Assist guests in reaching the right person or office and take, filter, and forward incoming calls.
- Uphold office security by adhering to safety protocols and managing entry via the reception desk (keeping an eye on the visitor book and issuing badges).
- Make travel and lodging arrangements, create vouchers, and maintain up-to-date records of office expenditures.
- Assigning rooms to visitors, giving them keys, creating room invoices, and making sure they pay on time.
- Complete all duties related to check-in and check-out, and promptly and professionally address customer concerns.
- Work together with our cleaning team to make sure every room is spotless, well-furnished, and ready to receive visitors.
- Verify group bookings and set up specialized services for VIP clients and event participants.
- Communicate with the appropriate personnel, such as housekeeping and maintenance, to resolve any issues or grievances that visitors may have.
- Inform visitors about food alternatives, services, and activities in the area.
- Produce incident reports, activity logs for each day, or any other records that management requests.
- putting bookings for visitors who have booked online into a computer system.
What is the Job Position and Apply Date ?
| ACBAR Jobs | Details |
|---|---|
| Contract Duration: | 1 Year Renewable |
| Apply/Last Date | 06 June, 2024/30 June, 2024 |
| Gender: | Male/Female |
| Organization: | Safi Landmark Hotel & Suites |
| Job Location: | Kabul |
| Years of Experience: | Minimum 3 Years Experience/ Preference for Hotel |
| Education: | High school diploma, GED,BBA or equivalent, Degree in hotel management is a plus |
| No. Of Jobs: | 1 |
| Vacancy Number: | 118 |
| Employment Type: | Full Time |
| Salary | will discuss |
Job Requirements:
- solid background working as a front desk agent, receptionist, or in a position comparable.
- Strong IT abilities, familiarity with booking systems, Microsoft Office proficiency, and IDS software understanding.
- strong verbal and writing communication abilities as well as outstanding organizing abilities.
- A high school diploma is required; extra office management certification is preferred.
- flexibility and the capacity to react correctly in circumstances that change.
- Outstanding problem-solving, organizational, and administrative capabilities.
- work experience working as a receptionist, hotel front desk agent, or in a related position.
- A hotel management degree is advantageous, as is a high school diploma, GED, BBA, or comparable.
- substantial professional background managing guest service duties, ideally in a hotel or reception environment.
- outstanding in Dari, Pashto, and English.
- Outstanding ability to resolve conflicts and flexibility in their schedule.
- able to communicate with a variety of visitors and customers.
- Must have experience working in the hospitality sector or in some role with visitors.
- have a good background in mathematics and the capacity to multitask.
What are the Responsibilities for this job?
- Greet and Welcome Guests: Greet and welcome guests, maintain a positive attitude.
- Maintain Front Desk and Reception Area: Keep the front desk and reception area orderly.
- Phone and Visitor Management: Direct visitors, answer and forward phone calls.
- Security and Access Control: Monitor logbook, issue visitor badges.
- Travel and Accommodation Arrangements: Arrange travel, prepare vouchers, and keep records.
- Room Allocation and Billing: Allocate rooms, provide keys, prepare bills.
- Check-in and Check-out Tasks: Perform check-in and check-out tasks.
- Responding to Guest Concerns: Respond to complaints in a timely and professional manner.
- Housekeeping Coordination: Liaise with housekeeping staff.
- Group Reservations and VIP Services: Confirm group reservations, arrange personalized services.
- Problems and Complaints Resolution: Address problems and complaints with necessary staff.
- Local Services and Information: Inform guests about local services, attractions, and dining options.
- Reporting and Record-Keeping: Create incident reports, daily activity logs, and enter reservations into the computer system.
How Can Apply for the Job
You can only apply if you meet the requirements and have prior experience with educational programs.
How to Apply For the jobs at ACBAR ( Agency Coordinating Development Body for Afghan Relief and Development)
- If your qualifications match our requirements, kindly send your résumé at  hr@safilandmarkhotelsuites.com, before the deadline.
- Kindly include in the subject line of your email the class you would want to teach. Should that not be the case, your application may not be accepted.
- You are welcome to drop off your resume at our office as well.